When an employee leaves your organization — whether through termination, layoff, or voluntary separation — it’s important to offboard them properly to ensure their ICHRA benefits are handled accurately and in compliance with federal guidelines. Offboarding in BEN360 ensures that employees receive the correct information about their coverage options, and that Benafica can begin processing their termination, continuation options, or COBRA eligibility.
To offboard an employee, follow the steps below:
Click “Offboard Employees” in the left side menu.
You’ll see a screen with information about what happens when you offboard an employee. After you offboard, a member of the BEN360 team will reach out to review their next steps. These include:
- Continuing individual health insurance coverage by paying premiums directly to the carrier
- Electing COBRA coverage by paying the premium and an administration fee through BEN360
- Terminating individual health insurance coverage, which must be done directly with the carrier by the employee
Click “Select Employees” and find or search for the employee who you wish to offboard.
Enter the employee’s last date of employment.
Click “Confirm Offboarding.”
After the employee’s termination date, a BEN360 team member will reach out to let them know what their options are going forward with their healthcare plan.