Employee Management

Tracking Employee Qualifying Life Events

Employees may experience qualifying life events (QLEs) throughout the year that allow them to make changes to their individual health insurance plans outside of standard enrollment windows. While BEN360 provides full visibility into these events, employers do not need to take any action when a QLE occurs — Benafica manages the entire review and approval […]

Offboarding an Employee (Separations, Terminations and Layoffs)

When an employee leaves your organization — whether through termination, layoff, or voluntary separation — it’s important to offboard them properly to ensure their ICHRA benefits are handled accurately and in compliance with federal guidelines. Offboarding in BEN360 ensures that employees receive the correct information about their coverage options, and that Benafica can begin processing […]

Editing or Updating Employee Information

You can easily update an employee’s information at any time in BEN360. Whether you need to correct a personal email, fix a social security number mistake, or just update contact info, here’s how to make the adjustment. Click the “View All Employees” tab in the left menu. Locate or search for the employee whose information […]

Tracking Employee Enrollment Status

BEN360 gives you a real-time view of where every employee is in the enrollment process. Under the “View All Employees” tab, you can quickly see which employees have activated their accounts, who has started enrolling, and who has completed plan selection. Where to Find Enrollment Status Navigate to Employees → View All Employees. Here you’ll […]

Adding and Onboarding a New Employee

After your initial onboarding is complete, you’ll need to manually add any new hires to the system as they join your organization. Click “Add Employee” in the left menu bar. The screen will populate with the information you need to enter. Add Employee Details: First and Last Name Gender Date of Birth Social Security Number […]

Preparing for Open Enrollment with BEN360